elite school of cosmetology bad service yucca valley California

I went to this beauty,school,in feb,2014.  I,told them i,want,to,go,PLATNIUM with dark tips.  The,instructor,MS SHELBY, went,to the,back,and,mixed,the,product.  Did,not,check,my hair,for,protein,etc. 5,hours,later my hair did not end up platnium.  2 weeks later it,was a dark yellow.  I was charged almost $100 and this is a school.

I ended up going to a real redken salon where they,had to correct The bad mistakes the,school did. Ive had,to spend over 300.00 just,to get my,hair,how,its Supposed,to,look. Plus i was,informed i,did,not need all that Product that,i was,pushed into,buying,for another,$100. This school has no clue what they are doing. And,for,them,to be A redken school is a disgrace.  A real,redken school would,know What they are doing Including,colors.