Elliot owner - microbattery.com sent me a dry cell battery for pwc i could not remove filler caps,sent back only to have same problem with new battery, then only refunded a portion of my money Miami Florida

The customer was treated very fairly and the company lost double the customer's purchase price. We sent this customer two new batteries and he managed to damage both of them. The manufacturer reports no defect such as the one the customer described and we have sold thousands of these batteries without a single report of such a defect, except from Mr. Bob. Upon recieving back the two damaged batteries we noted the customer applied too much pressure to remove the battery caps and he managed to damage and embedd several of them on each battery. The customer originally paid for shipping only once, yet we incurred four separate shipping charges. Upon returning the damaged replacement battery the customer neglected our instructions to return the battery UPS ground and had it shipped UPS Next Day Delivery at great expense to us. We billed the customer only a portion of the Next Day shipping charges. None-the-less, the customer believes he is entitled to a full refund. We are a reputable company in business for over 18 years. We have over 100,000 satisfied customers. Microbattattery.com reviews are available at Epinions.com.

The customer was treated very fairly and the company lost double the customer's purchase price. We sent this customer two new batteries and he managed to damage both of them. The manufacturer reports no defect such as the one the customer described and we have sold thousands of these batteries without a single report of such a defect, except from Mr. Bob. Upon recieving back the two damaged batteries we noted the customer applied too much pressure to remove the battery caps and he managed to damage and embedd several of them on each battery. The customer originally paid for shipping only once, yet we incurred four separate shipping charges. Upon returning the damaged replacement battery the customer neglected our instructions to return the battery UPS ground and had it shipped UPS Next Day Delivery at great expense to us. We billed the customer only a portion of the Next Day shipping charges. None-the-less, the customer believes he is entitled to a full refund. We are a reputable company in business for over 18 years. We have over 100,000 satisfied customers. Microbattattery.com reviews are available at Epinions.com.

The customer was treated very fairly and the company lost double the customer's purchase price. We sent this customer two new batteries and he managed to damage both of them. The manufacturer reports no defect such as the one the customer described and we have sold thousands of these batteries without a single report of such a defect, except from Mr. Bob. Upon recieving back the two damaged batteries we noted the customer applied too much pressure to remove the battery caps and he managed to damage and embedd several of them on each battery. The customer originally paid for shipping only once, yet we incurred four separate shipping charges. Upon returning the damaged replacement battery the customer neglected our instructions to return the battery UPS ground and had it shipped UPS Next Day Delivery at great expense to us. We billed the customer only a portion of the Next Day shipping charges. None-the-less, the customer believes he is entitled to a full refund. We are a reputable company in business for over 18 years. We have over 100,000 satisfied customers. Microbattattery.com reviews are available at Epinions.com.

The customer was treated very fairly and the company lost double the customer's purchase price. We sent this customer two new batteries and he managed to damage both of them. The manufacturer reports no defect such as the one the customer described and we have sold thousands of these batteries without a single report of such a defect, except from Mr. Bob. Upon recieving back the two damaged batteries we noted the customer applied too much pressure to remove the battery caps and he managed to damage and embedd several of them on each battery. The customer originally paid for shipping only once, yet we incurred four separate shipping charges. Upon returning the damaged replacement battery the customer neglected our instructions to return the battery UPS ground and had it shipped UPS Next Day Delivery at great expense to us. We billed the customer only a portion of the Next Day shipping charges. None-the-less, the customer believes he is entitled to a full refund. We are a reputable company in business for over 18 years. We have over 100,000 satisfied customers. Microbattattery.com reviews are available at Epinions.com.