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Report: #136168

Complaint Review: Emerge - First National Bank Of Omaha - Columbus Georgia

  • Submitted:
  • Updated:
  • Reported By: Woodbury Connecticut
  • Emerge - First National Bank Of Omaha PO Box 23007 Columbus, Georgia U.S.A.

Emerge - First National Bank Of Omaha ripoff! sold my account without my consent or knowledeg put me on hold every time I tried to get answers. Columbus Georgia

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Recently, my account of many years with FNB of Omaha was sold without my knowledge or consent to Emerge Mastercard.

I tried four times to find out what this was all about by calling the Emerge customer service number. What a joke! I was put on hold for way too long each time with rude, barely intelligible (due to heavy Middle Eastern accents) responses.

Twice I've asked two women "representatives" (with accents I could just barely make out) to explain to me the situation. They told me a letter was on the way explaining what was going on.

Well, that was in early February, 2005, and then again in early March. Here it is nearly April, and I still have not received a letter.

I find these business practices to be unethical (to say the least) and costly to the customer. I paid my monthly bill to FNBO since I hadn't received any bill from my "new" credit card company. When I finally received a statement from Emerge, the very first thing I spotted was a "late charge fee" of $39.00! I paid my bill well in advance to FNBO. That is very unfair.

However, I'm afraid to send a substantial pay off amount to this sketchy company. I'm unsure if they will credit the payment or further their unethical practices.

Also, my interest rate with FNBO was at 17%. Now, with Emerge (which I never would have agreed to) is 24%! That's outrageous.

This whole scheme is outrageous. I regret ever having been a loyal consumer to FNBO for having underhandedly "sold" me to such a sleezy company.

Cynthia
Woodbury, Connecticut
U.S.A.

This report was posted on Ripoff Report on 03/23/2005 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/emerge-first-national-bank-of-omaha/columbus-georgia-31902-3007/emerge-first-national-bank-of-omaha-ripoff-sold-my-account-without-my-consent-or-knowle-136168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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