Complaint Review: Empire Covers - Internet
- Empire Covers Internet USA
- Phone:
- Web: http://www.empirecovers.com/
- Category: Marine Accessories
Empire Covers Covers don't fit and are unreturnable Jenkintown, Internet
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I ordered jet ski covers for my two identical jet skis, using their online guide, which allows you to plug in the make model and year of your ski's to allow a "perfect fit".
The covers did not fit, and I had to send them back at my expense. It wasn't my mistake, but they now claim I did not use their guide and ordered the smallest cover they make.
Anyway, I reordered, this time being careful to (re) disclose the make, model and year of the ski's. Well the covers they sent, still do not fit. They now state that these covers are unreturnable because their policy is to only accept one return.
I can't decide which is the bigger rip-off, thier refusal to allow a return, or the fact that their online guide is a joke and they refuse to acknowledge it or to make it right.
If you really want a laugh go to thier website and look at the link entitled "Zero Hassle return Policy"
These guys shouldn't be allowed to do business, and if you do business with them, shame on you.
This report was posted on Ripoff Report on 01/04/2016 11:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-covers/internet/empire-covers-covers-dont-fit-and-are-unreturnable-jenkintown-internet-1277869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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