Complaint Review: Empire Today - Nationwide Maryland
- Empire Today empiretoday.com Nationwide, Maryland U.S.A.
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- Category: Carpet & Tile Installers
Empire Today Bad workmanship/wrong order. Washington DC Maryland Nationwide
*UPDATE Employee: Company Response
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In Jan 2007 we signed with Empire to do work on our house. They gladly took our money and agreed to every thing including having my daughter sign the contract while I was out of town and accepting my email instruction.
Materials arrived all wrong- color etc. Workmanship was a disaster at best and damage was done to our home. They supposedly had a field inspector but he was never there when work was done. Workmen signed off on the work done themselves with our name when we refused to sign off on it.
It is now a year later(Feb 08) and we are still having to have remedial work done on damage they caused. Empire Today is a disaster and they should not be used under any circumstances.
Delia
Fairfax, Virginia
U.S.A.
This report was posted on Ripoff Report on 02/11/2008 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/empire-today/nationwide-maryland/empire-today-bad-workmanshipwrong-order-washington-dc-maryland-nationwide-307971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Company Response
AUTHOR: Empire - (U.S.A.)
SUBMITTED: Tuesday, February 19, 2008
Thank you for brining your concerns to the attention of Empire. We are dedicated to providing world-class customer service to every customer. Unfortunately, we are unable to reference your account with the name provided on this website. We would like to work with you to resolve your concerns. Please contact us at CustomerSupport@empiretoday.com for further assistance.
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