Complaint Review: Encore Mktg - Internet
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- Author Confirmed
- Encore Mktg customerservice@encoremarketing.com Internet U.S.A.
- Phone: 888-626334US
- Web:
- Category: Telemarketers
Encore Mktg I have received a charge of 1.95 on my American Express card which I did not authorize. I have called and e-mailed with no response. What do I do?? Who do I contact next. Internet
*Consumer Comment: 1.95 could be a test. You SHOULD check it out immediatley
*Consumer Suggestion: Lots of trouble, but go back to AMEX
*Consumer Suggestion: Lots of trouble, but go back to AMEX
*Consumer Suggestion: Lots of trouble, but go back to AMEX
*Consumer Suggestion: Lots of trouble, but go back to AMEX
Show customers why they should trust your business over your competitors...
I have contacted my American Express Company after failing to be able to contact Encore Mktg. regarding a charge on my statement of 1.95 which I did not authorize. I was told by my charge card company to notify Encore Mktg. but I can not reach them in any way. I did e-mail but no response. Where do I go next. If anyone can help I would appreciate it. From the other people that have written in the problem started the same way and I do not want to receive any other charges from them
Janet
Staten Island, New York
U.S.A.
This report was posted on Ripoff Report on 02/23/2009 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/encore-mktg/internet/encore-mktg-i-have-received-a-charge-of-195-on-my-american-express-card-which-i-did-not-a-427637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
1.95 could be a test. You SHOULD check it out immediatley
AUTHOR: Notbankrupt - (U.S.A.)
SUBMITTED: Friday, February 27, 2009
The small dollar amount is often a "test" by a person attempting to steal identity and credit. The small amount is just to check to see if your card is active.
I would DEMAND to know how, where and when the charge was made. I have heard about this situation a number of times. I would move swiftly to get it resolved.
I empathize with your challenges of getting AE to help.
#4 Consumer Suggestion
Lots of trouble, but go back to AMEX
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Monday, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
#3 Consumer Suggestion
Lots of trouble, but go back to AMEX
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Monday, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
#2 Consumer Suggestion
Lots of trouble, but go back to AMEX
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Monday, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
#1 Consumer Suggestion
Lots of trouble, but go back to AMEX
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Monday, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
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