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Ripoff Report | ENERGY CONCEPTS , ROLY Review - Hollywood, Florida
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Report: #422664

Complaint Review: ENERGY CONCEPTS , ROLY MASFERRER - Hollywood Florida

  • Submitted:
  • Updated:
  • Reported By: Pembroke Pines Florida
  • Author Confirmed What's this?
  • Why?
  • ENERGY CONCEPTS , ROLY MASFERRER 510 North Dixie Highway Hollywood, Florida U.S.A.

ENERGY CONCEPTS, ROLY MASFERRER, ripped us off 2,000.00 after contracting us to do a 5000W Photovaltaic (Solar) installation. Hollywood Florida

*REBUTTAL Individual responds: Our side of the story

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Date of Rip off : Octuber 2008
Energy Concepts, President Roly Masferrer Signed a contract for installing a 5000W . Sharp Solar pannels. 22 Units (224 Watt Sharp Model: ND-224U1F)

Roly Masferrer cashed from us a U$ 2.000.00 Check and never contact us again. We are taking legal actions towards this thief. We will cooperate with other victims to make possible putting in jail this criminal as soon as possible.

A&c inc
Pembroke Pines, Florida
U.S.A.

This report was posted on Ripoff Report on 02/10/2009 06:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/energy-concepts-roly-masferrer/hollywood-florida-33020/energy-concepts-roly-masferrer-ripped-us-off-200000-after-contracting-us-to-do-a-5000w-422664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Our side of the story

AUTHOR: Roly - (U.S.A.)

POSTED: Monday, May 04, 2009

I was in direct contact with the client up until he submitted this report. We agreed to install a solar system for him in Oct 08 using Sharp 224 panels, as my distributor was promoting the product. As per my distributor, Sharp was having difficulties delivering on the 224 watt panels and we should switch to the 216 watt panels. They are identical in every way (size, efficiencies etc) except they rate at 216 watts instead of 224 watts. The only difference is we would have to install one additional panel to get to 5000 watts. The job is priced per watt so there is no difference in price although I offered him a 10 % discount for the delay.

I spoke to him in December before he went on vacation and advised him to make the switch. He decided to think it over. We have incurred expenses for an engineering report as well for obtaining roof measurements. My contract stipulates we are entitled to 25% of the cost of the contract ($36,106), I am in fact not going after. Here is the language in the contract:

"CANCELLATION AND DEFAULT. The material listed on the front and/or the attached Description of Work and Materials is specially ordered and cannot be canceled by the Buyer after the Right of Rescission period has expired. If Buyer cancels this order defaults in any way after the Rescission period has expired and the materials have already been ordered by Energy Concepts, the Buyer agrees that Energy Concepts shall be entitled to the entire contract price. Further, upon default by, the Buyer at any time after the Rescission period but before Energy Concepts orders the materials and products, Energy Concepts shall be entitled to reimbursement from the Seller in an amount of 25% of the contract price as liquidated damages. The Buyer shall be in default under this Agreement in the event any of the following conditions or events occur (a) a default in payment of the contract price by Buyer; (b) failure of the Buyer to provide access to Energy Concepts at reasonable times during the hours of 7:30 a.m. to 7:30 p.m., Monday through Saturday to perform the work as contained in the Agreement; (c) any other failure by Buyer to comply with the terms and conditions of this Agreement."

I am more than willing to perform the job and can get it done fairly quickly as the solar panels are in stock with our distributor. I will close with two copies of emails to show I was in communication.

Roly Masferrer
305-441-9213

===================================
Subject: Re: Solar Panels Sharp 5000W
Date: Thursday, January 8, 2009 8:40 AM
From: Roly Masferrer
To: Alberto Crespo
Conversation: Solar Panels Sharp 5000W

Alberto Happy New Year as well. It is looking like we are going to have to go with the
216s as the rumors are the 224 just can't be made with any consistency. Attached is
the statute. Are you having issues with the association?


On 1/7/09 4:31 PM, "Alberto Crespo" wrote:

Hi Roly, Happy New Year !

I need to give to the association the copy of the Florida Statute Protecting Solar. In
this email you said you send it to me but you just send me the information from
Sharp about the product literature. Can you send it to me again please.
Best regards,
Alberto Crespo


----- Original Message -----

From: Roly Masferrer

To: Alberto Crespo

Sent: Monday, November 17, 2008 1:43 PM

Subject: Re: Solar Panels Sharp 5000W


Alberto, Here is the information for the association. In addition to
the product literature, I am attaching a copy of the Florida Statute
protecting solar.

Thanks,

======================================
Email 2

Page 1 of 1
Subject: PV System
Date: Thursday, February 12, 2009 9:01 AM
From: Roly Masferrer
To: Alberto Crespo
Conversation: PV System

Alberto,





I apologize for the delay in returning your calls, but I was on a vacation/business trip.
I can understand your frustration with the delay, however we have had no control over the
situation. The solution I propose represents the best panel Sharp has available. The
panels themselves are exactly the same specs, dimensions and efficiencies. They simply
produce 8 watts less than the original panel.





The price of the system will be adjusted to account for the overall output, and in
addition I would like to extend an additional 10% discount for your frustrations. I am
attending to an install this morning, but will call you this afternoon to discuss.





Best regards,





--


Roly Masferrer


Energy Concepts


President


510 North Dixie Highway


Hollywood, FL 33020


T: 305.441.9213


F: 786.363.1829








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