Complaint Review: Enthralling skin care
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I seen an ad online for some face cream. It stated that if you pay the shipping and handling charges of $4.95, they would send you a free sample. Seen a web address on the page that said if I have any problems with the order to email. I emailed three times the night the next day to cancel the order and shipment and never received a response. Didn't see a number to call on there. Looked at my bank statement one day and there was an $89 charge on my account from a company I didn't recognize. I called and ask what it was and it was about the face cream. I informed the lady that I didn't want it and didn't want my card charged. She said they couldn't give me my money back. I informed her about the web address and told her I sent three emails without a response. She said you can't email that you have to call. I ask why someone didn't respond back and tell me that and she just kept saying you sign an agreement. She said that there was a number on there to but clearly there wasn't. Told me they couldn't refund my money but they could discount the next order and I said no. She eventually hung up on me after I keep saying this was a scam. I had no clue I was getting into an auto pay thing. Thought paying s&h for a sample not bad. It's crazy how they can miss lead people and not stat everything there in front of you. I guess fine print, lack of info and loopholes. I just don't want other people to get ripped off.
This report was posted on Ripoff Report on 09/09/2017 01:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/enthralling-skin-care/internet/enthralling-skin-care-prime-ageless-ripoff-internet-1398949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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