Report: #1401583

Complaint Review: Envoy Facilities Maintenence

  • Submitted: Thu, September 21, 2017
  • Updated: Thu, September 21, 2017
  • Reported By: Patty — Cleveland Ohio U.S.A.
  • Envoy Facilities Maintenence
    250 East Main Street Suite 202,
    Canton, Georgia
    USA

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We documented a quote for a locksmith job for a Paper Source location in Cleveland, OH. The store was being switched over from a LFIC system to SFIC system. Several times we were sent over being told parts were on site, in fact, they were not. We finally told Josh we would provide/source the parts, and provided a detailed quote, and it was approved. This is documented. $590 total.

After work was completed, they decided to only pay $590, essentially ripping us off of our parts! We will likely have to wait 6 months for payment, to boot. Do not trust these clowns with your resources, as they will not keep their promises, commitments, or agreements.

Cleveland Locksmiths

This report was posted on Ripoff Report on 09/21/2017 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/envoy-facilities-maintenence/canton-georgia-30114/envoy-facilities-maintenence-envoyfmcom-declined-to-pay-approved-quote-canton-georgia-1401583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
0Employee/Owner

#1 Author of original report

payment for quoted work vastly lower than approved.

AUTHOR: Labrozzi - (United States)

We ended up being paid $475 for a $590 quote.

I can't stress enough.....avoid!

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#2 Author of original report

original report update

AUTHOR: Labrozzi - (United States)

Envoy did NOT pay in full, deducted 1/3 of the approved quote.

Avoid this shady outfit, they are not worth it.

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#3 Author of original report

swift response!

AUTHOR: - ()

The company quickly responded to settle this in a fair and swift manner.

I regret not being able to delete this report, but, if I receive payment in full, for services rendered, I will be very happy!

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