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Report: #1256959

Complaint Review: EQUIFAX - Internet

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  • Reported By: Consumer from WA State — McKenna Washington USA
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  • EQUIFAX Internet USA

EQUIFAX Incompetent Customer Service Internet

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I logged into Annual credit report . com - got my 2 reports from Transunion and Experian but when it came to Equifax, I was asked to verify myself by multiple choice on 4 questions. None applied to me so I clicked none of the above.  I was locked out of my free credit report.  I made several attempts to contact them.  IDK what country they are in but I can't hardly understand them.  They would only send me a credit report vs resetting their side so I could get in to see what is going on with this report.  I tried chatting twice, and talking to 3 individuals on the phone who were incomeptant.  VERY FRUSTRATING especially when I have a right to my own information - but they locked me out of it.  

This report was posted on Ripoff Report on 09/24/2015 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/equifax/internet/equifax-incompetent-customer-service-internet-1256959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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