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Report: #1435295

Complaint Review: Excede Viasat Internet -

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  • Reported By: Rebecca — Waynesville Missouri United States
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Excede Viasat Internet Lies about quality, joke of a service big rip off

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I have had service for a month and I can't even load my tv menu with internet its NOT high-speed as promised. 12 mps for 60 a month plus 10 for modem rental. If you try and cancel they charge your card linked to your account of initial set up the amount of pemium for remaining months left in contract. Customer service is very poor. I should have known something was up when they "forget to notify technician" reschedule and the "the technician was overbooked and needed to reschedule" then booked the 3rd time with 2 techs and on day before confirming apt I tell the 2nd tech about previous tech call and he said "well I dont want to work Saturday so let him do it " then neither showed. Finally after complaining and threat to cancel they miraculously found someone in less than an hour! Run for the hills. This company tries to trap unsuspecting people with false advertising and not disclosing all details.

This report was posted on Ripoff Report on 03/21/2018 02:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/excede-viasat-internet/excede-viasat-internet-lies-about-quality-joke-of-a-service-big-rip-off-1435295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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