Exclusive Furniture-290 Invoice #22024292 Hardware to bunkbed missing to attach knobs and setup incompleted. Houston Texas

Purchased a bunkbed set for our 8 year old's birthday from Exclusive Furniture-290  located at 17390  Northwest Freeway. Upon delivery the cable guy shows-up simutaneously . . . rendering me with four stranglers in the house to watch-over, so I wasn't able to devote myself to the complete setup of the beds, which was a mistake on my behalf. First-off they mounted the top bunk out of square, which I got them to correct. Then I had to go downstairs the explain the situation of the TV to the cable guy and watch to insure nothing was pilfered downstairs (like a laptop or the wife's jewelry). The end conclusion was everybody was living at the same time so the cable guy's requesting a sinature for his work the subcontractor from Exclusive Furniture was requesting a signature and stuoidly as I was I signed the paperwork without inspecting their work. Everybody's gone and I got what was expected . . . bunkbeds that were half-a** installed and minus some hardware attachments. You got me this time (Exclusive), but I got your number buddy. I will never buy anything from Exclusive Furniture again!

P.S. They finally call me to offer me some screws to attach the knobs, if I wanted to drive 30 miles for $1.00 worth of screws (when there's a hardware store five blocks from my house. Would you burn $6.00 in gasoline for $1.00 worh of screws? Exclusive Furniture made at least $640.00 off my purchase. Shouldn't they bring me the screws that their hired-hands didn't bring or install.

Purchaser's name: Surina and Henry Wright (PissedOffCustomer)

Email address: (((Redacted)))