Experian Direct Experian deceptive, experian, ripoff, theft, poor customer service Texas Internet

Do not sign up for this 7 day trial. It is a complete rip off, they will bill you before the period begins and if you call to cancel before the start of the service, you will not be provided a refund or cancellation. You will have to dispute this charge with your card company. God forbid if your trial period ends on a weekend. They are closed so you cannot get through to anyone.

I was told that I have to cancel before the 7 day trial period ends...well its not a 7 day trial if I have to cancel before the trial period ends now is it? And if you are charging me before the trial period begins exactly what are you charging me for.

This happened in the process of 3 days. The charge came through after midnight Sat, I called their offices, they were closed, i called on Monday and was provided with very poor customer service and a complete refusal to refund the payment for a service I have not received.

Their website is very manipulative in this practice and unfortunately there's not enough publicizing of the facts before consumers sign up.