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Report: #367021

Complaint Review: Express Information Systems - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Princeton Junction New Jersey
  • Express Information Systems PO Box 36678 Phoenix, Arizona U.S.A.

Express Information Systems Exhorbitant prices for supposedly renewing my magazines-taking advantage of a distracted person Phoenix Arizona

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This summer, while I was totally distracted, I received a series of urgent phone calls from a representative of Express Information Systems. My magazines, he claimed (Inc, Forbes, and Fast Company) were going to expire and he would renew them for me. I should have paid more attention.

I've just now received a bill for five years of magazines, including 4 that I don't want at a price of $69.80 per month. The total lifetime cost of this supposed 'service' is $2,024 for five years. I checked on the magazines' web sites, and to get a years' worth of all the ones I actually do use would cost me $2.97 per issue for all three. What a complete and total ripoff this supposed service is. I wonder how they got my name in the first place?

To make it worse, I actually did use them last year again without paying too much attention.

So I called them, and have gotten the same run-around that others on this site have apparently received, saying that I only had three days from date of their letter (which arrived when I was on vacation) to cancel. Now, they are claiming that I am not allowed to cancel and that they have to have a manager call me back.

Rita
Princeton Junction, New Jersey
U.S.A.

This report was posted on Ripoff Report on 08/26/2008 09:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/express-information-systems/phoenix-arizona-850067/express-information-systems-exhorbitant-prices-for-supposedly-renewing-my-magazines-taking-367021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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