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Report: #1329411

Complaint Review: Express Vitals - Internet

  • Submitted:
  • Updated:
  • Reported By: Craig — Chicago Illinois USA
  • Express Vitals Internet USA

Express Vitals I ordered a birth certificate because it said that it could express it to me. I needed it in a hurry. When I saw how long it was going to take I immediately wanted to cancel. The cost was high buying I could have it quickly then it was okay.Craig Internet

*Consumer Comment: Report them to the FTC and CFPB

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 It's poor advertising and s real shady company They won't call me when I have asked many times. Can't even get them to email me. I want my money back and will go as far as I am to get it. Please let me know what I can do and if you need more information.  

I needed a birth certificate in a hurry and saw this Express company and it said I could get it quick. I filled it all out and payed with my credit card. When I saw how long it would take with there express delivery I was really disappointed and immediately wanted to cancel and told them so with a email. I have tryed to cancel more than five times now and have not as yet gotten a reply. I don't know how they can get away with not issuing a refund when no time has elapsed and I haven't reviewed anything. There is another form that has to be sent to me and filled out before this transaction is completed. I have not filled it out. So even if they claim no refunds they can't say I agreed to pay for anything. The order was not completed and I am not going to complete it so I want my money returned to my bank. Please help me here and let me know what I can do.

This report was posted on Ripoff Report on 09/21/2016 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/express-vitals/internet/express-vitals-i-ordered-a-birth-certificate-because-it-said-that-it-could-express-it-to-1329411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Report them to the FTC and CFPB

AUTHOR: FloridaNative - (USA)

POSTED: Wednesday, September 21, 2016

The CFPB has a complaint form you can fill out online, and they move quickly. I would report them right away if I were in your shoes. 

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