Complaint Review: Expressautoparts.com - Internet
- Expressautoparts.com Internet U.S.A.
- Phone:
- Web:
- Category: Car Parts & Accessories
Expressautoparts.com ripoff Internet
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I ordered oil and fuel filters from this company and decided to cancel the order. I have yet to receive a refund. i've written numerous emails to there so-called customer service dept. and not even a reply. I ask for a phone # and i got this instead.
Dear Customer;
We no longer have a phone. We used to have a toll free number on the top of every page on our website, but no one ever called, while we received a large amount of emails each day. We realized that our customers are internet savvy and prefer email over the phone, so we got rid of the toll free number and we expended our online customer service.
Feel free to email us all your questions regarding your order.
Regards,
ExpressAutoParts.com
"We no longer have a phone"? How absurd is that? Buyers beware!
Eric
apo, New York
United Kingdom
This report was posted on Ripoff Report on 11/29/2004 04:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/expressautopartscom/internet/expressautopartscom-ripoff-internet-120209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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