Complaint Review: FactoryOutletStore.com - Brooklyn New York
FactoryOutletStore.com aka Factory Outlet Store of Brooklyn, NY Ripped off my Return Refund after sending me a Defective Item. Brooklyn New York
We purchased a Speaker Phone system which arrived in broken parts. Immediately we returned it via UPS after speaking to their many foreign-speaking Customer Service Reps and Melissa, the Supervivor. FactoryOutletStore has a slick website for ordering, but in my opinion, they are a total ripoff firm with over 300 Formal complaints filed against them in New York. Advice would be Avoid This Company and deal with a reputable firm that will refund money as promised, not keep your money. We have filed a complaint through our Credit Card provider and are confident our money will be returned. On a scale of 1-10 I would rate them less than 1. Junk is what they ship out to clients.
This report was posted on Ripoff Report on 04/22/2014 01:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/factoryoutletstorecom/brooklyn-new-york-11232/factoryoutletstorecom-aka-factory-outlet-store-of-brooklyn-ny-ripped-off-my-return-refu-1140851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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