Report: #1434634

Complaint Review: FactoryOutletStore.com - Syosset New York

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Ripoff Report is Xcentric Ventures

Submitted: Fri, March 16, 2018
Updated: Fri, March 16, 2018
Reported By: Marie — Sunrise Florida United States

Author Confirmed

Why?

FactoryOutletStore.com 575 Undehill Blvd Unit 350 Syosset, New York United States

Phone: 866-537-7072
Web: www.FACTORYOUTLETSTORE.COM
Category: Department & Outlet Stores, discount

FactoryOutletStore.com They sent the wrong item, they said they would credit the return fee, now they are refusing to pay any of the return fee. Syosset New York

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I ordered 2 pack of refrigerator filters,they sent me the wrong filters. i call them they said to return the filters, they will refund my original payment plus a credit of $5 for the return shipping. I paid $7.60 at USPS for the return provided them of a copy of the transaction. Now they are refusing to pay any of the return shipping fee and they want to give me instead a 10%off coupon on my next purchase with them.

I would not want to deal with this company for any reason. I think their business practices are appaling and untrustworthy to say the least.

This report was posted on Ripoff Report on 03/16/2018 09:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/factoryoutletstorecom/syosset-new-york-11791/factoryoutletstorecom-they-sent-the-wrong-item-they-said-they-would-credit-the-return-f-1434634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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