Complaint Review: Fandango Movie Tickets - Internet
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- Author Not Confirmed
- Fandango Movie Tickets Internet USA
- Phone:
- Web: www.fandango.com
- Category: Ticket Sales
Fandango Movie Tickets Fandango does not honor their movie vouchers Internet
*UPDATE Employee: Using Fandango Tickets
Show customers why they should trust your business over your competitors...
I received movie ticket vouchers for givien blood from Fandango Movie tickets. I've tried to use them again and agin, thye never accept the vouchers on any movie. I tried all 20 movies at the local AMC theaters, it denied the voucher on all movies for severla weeks now...
I also tried to call Fandango and was left on hold twice for 45 minutes and then call was dropped. You cna;t even lodge a complaint, they don't answer their phones.
This report was posted on Ripoff Report on 05/12/2013 03:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fandango-movie-tickets/internet/fandango-movie-tickets-fandango-does-not-honor-their-movie-vouchersnbsp-internet-1050341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Using Fandango Tickets
AUTHOR: Fandango Customer Service - ()
SUBMITTED: Monday, May 13, 2013
We are sorry for the issues you have encountered while trying to use your One Blood promotional code. AMC is a partner theater with Fandango.com and any show times on our site should allow your purchase to be completed without any problems.
Unfortunately due to the popularity of the movies currently in theaters our hold times for customers contacting Fandango customer service are much higher than normal. If you have not yet tried please send an email to our customer service team so we can investigate this issue for you. In order for us to properly resolve the issue we will need to know the claim code you are trying to redeem, the name of the theater and any specific error message you might have received during your purchase attempts.
Again, we are sorry for the inconvenience and we look forward to hearing from you so we can resolve these issues.
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