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Report: #1412624

Complaint Review: Fantastic Onlines - Baltimore Maryland

  • Submitted:
  • Updated:
  • Reported By: Patricia — Baltimore Maryland United States
  • Author Confirmed What's this?
  • Why?
  • Fantastic Onlines Baltimore, Maryland United States

Fantastic Onlines Went in to my account and withdrew $99 without my approval. Baltimore Maryland

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I opened an email stating I qualified for a free gift of a watch.  I accepted the "free" gift, entered my banking information to pay the shipping and handling.  Printed the transaction receipt and waited for my "free" gift.  Watch was delivered 3 days later.  I check my transactions everyday, as my funds are very limited.  Checked them 11/17 at 8:00 pm and noted my balance.   On 11/18 at 5:30 a.m. I saw a deduction for $99 from Fantastic Onlines.  I called my bank to notify them this was not an approveed transaction, closed the card and ordered replacement.  Bank gave me a contact number.  Called to find out it was not Fantastic Onlines, but Luxurious Fashions.  I was told I had ordered a watch, not true.  I accepted a gift.  After some haggling on their part I managed to get a promise of full (not partial) refund set to hit my bank 11/22.  I had to threaten to report to BBB and my bank also would take actions to get the refund.  The online site (Fantastic Onlines) only used online contact information (no phone #)  When I sent the email I got a response on 11/19 that was not relative to the situation at all.  This type of business activity is crippling to me and should not be happening.  I have automatic withdrawals on my bank account which will  require me to borrow from family and pay manually until my account is clear.  Outrageous....

This report was posted on Ripoff Report on 11/19/2017 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fantastic-onlines/baltimore-maryland/fantastic-onlines-went-in-to-my-account-and-withdrew-99-without-my-approval-baltimore-ma-1412624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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