FedEx FedEx always uses an excuse to rob you/me. Memphis Nationwide

As usual FedEx makes excuses for not delivering packages on time. They charged me Priority Overnight for a shipment to New York City, and would only accept it if I payed for Priority. That means a noon Guarantee.  Well, they said that they had a storm in Memphis and the planes could not take off on time. Regardless, the package was  logged in at newark at 7:21 A.M. Five hours later  it still wasn't delivered.

So they won't even adjust the rate to Standard Overnight. Nope,  They take all 192.38 and don't meet their guarantee and l keep the extra money for  Priority Guarantee on 12:00 EST.  which they did not  meet. Sorry, I lose.

There should be a category for shipping complaints in the Ripoff report as this has happened to me both timres I shipped there in the same manner. The last time they said roads were closed in Manhattan, (upper east side) because of the Siper Bowl. Well, that was bull as well.

In my opinion FedEx is a criminal operation, taking money for services not delivered. Anybody else have this experience?  We should call the Department of Concumer Affairs.