Complaint Review: First National Credit Card, Inc. - Sioux Falls South Dakota
- First National Credit Card, Inc. 500 E. 60th St N Sioux Falls, South Dakota U.S.A.
- Phone: 800-378-0093
- Web:
- Category: Credit & Debt Services
Royal Legacy Visa / First National Credit Card, Inc. / First National Bank Negligent & Usurious Practices; Refuses to Investigate Fraud; Violated Fair Credit Reporting Act Sioux Falls South Dakota
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This company failed to disclose all of its hidden charges and fees.
I was in the middle of moving when they issued me a card and mailed it to my old address ... PRE-ACTIVATED, i.e.: ready to use, no verification required.
Someone (I presume the occupant of my old apartment) charged $35 or so worth of charges (all internet charges but one) to the card.
I have done all they've asked, including writing numerous letters disaowing the 'purchases.' They never registered the fraud claim, and now say the account is charged-off, and that I owe them about $350 for the card I never used, and didn't actually receive until a month after the charges were made (they mailed me one to my new address).
As soon as I got the first bill which a) continued to reflect the disputed charges and b) contained a $6 per month fee for having the card, I called them to cancel.
So, my credit report is still adversely affected, all Experian has done is 'confirm the account belongs to' me, and my report regarding this account officially reads: a) Charge-off ; b)Closed at Consumer's Request.
Rude 'customer service' agents, non-existent supervisors and managers, zero follow-up/follow-through, poor record keepers (they have no notations of any of my correspondence, including phone calls for which I have kept logs).
Bitter About Being Had
Inland Empire, California
U.S.A.
This report was posted on Ripoff Report on 04/13/2003 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-national-credit-card-inc/sioux-falls-south-dakota-57104-0478/royal-legacy-visa-first-national-credit-card-inc-first-national-bank-negligent-usu-52712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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