Complaint Review: Fit Factory - Free Acai Berry Trail - CCNNUTRA Acai Berry - New York New York
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- Author Confirmed
- Fit Factory - Free Acai Berry Trail - CCNNUTRA Acai Berry 305 West Broadway #114 New York, New York U.S.A.
- Phone: 866-4071022
- Web:
- Category: Weightloss Programs
Fit Factory - Free Acai Berry Trail - CCNNUTRA Acai Berry New York New York
*UPDATE Employee: Fit Factory Customer Service
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I ordered a "free" trail of the Acai Berry product last month. The advertisement said that I had to pay for shipping and that was it. After I ordered the prodect I received a Welcom email from Fit Factory congratulating me on my new memership. I promptly responded and stated this was a mistake. I only ordered a freee trail and did not wish to be a member to please cancel this and confirm and do not charge my credit card the $29.99/mo membership fee.
After several emails back and forth the company insisted that I forward them my telephone number, address and they would be happy to discuss it with me. I responded that I would not give them my personal contact information as they did not need it to cancel. A few days later I noticed several charges on my credit card for the membership and then also 2 more charges for products that I did not order.
There customer service number seemed to be bogus as I called numberous time only to get a fast busy signal. This of course was not addressed during the email battle. I explained over and over again that my email WAS my contact information and still this scam of a company has charged my credit card several times for things I have never ordered. Someone Stop these theives!!
Mommaaa
Wauwatosa, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 01/06/2009 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fit-factory-free-acai-berry-trail-ccnnutra-acai-berry/new-york-new-york/fit-factory-free-acai-berry-trail-ccnnutra-acai-berry-new-york-new-york-408763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Fit Factory Customer Service
AUTHOR: Fit Factory Help - (U.S.A.)
SUBMITTED: Thursday, January 08, 2009
Please call our Customer Service line for any billing issues directly related to Fit Factory.
Fit Factory Customer Service
1-866-407-1022
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