Complaint Review: Five Star Marine, John Deprato - Austin TX
Five Star Marine, John Deprato Five Star Marine Service Charged me $9,000 in repairs to my boat that started sinking due to their substandard work. Refuses to warranty work or repair damage their actions caused. Austin TX
*REBUTTAL Owner of company: Inaccurate accusations
*General Comment: Collections Guy
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Shorter Review The 4 month/$92k mistake with Five Star Marine is Infuriating in the least! The arrogance coupled with the substandard workmanship and HORRIBLE "customer service” is unprecedented! Their actions will end up costing over the value of this boat. They claim to have lake tested this boat after $9000 in repair work was done. They gave it a clean bill of health. However, first hour on the water it started sinking!! Water went over the brand new starters and was at mid engine. It went 4 inches up onto brand new, $10,000 Westerbeak generator. It went 4 inches up the walls on the interior, floor boards (all high end wood) appliances, stereo and audio equipment, Personal items etc., all destroyed. On 5-26 I launched boat for the first time since they made all of the repairs. Wasn’t on the water and hour and the generator that was just installed was not running, right outdrive did not move and we were taking on water fast. [continued below]....
This report was posted on Ripoff Report on 06/13/2018 09:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/five-star-marine-john-deprato/austin-tx-78734/five-star-marine-john-deprato-five-star-marine-service-charged-me-9000-in-repairs-to-1447374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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