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Report: #714438

Complaint Review: Fleet Mobile Tyres (etyres) - Cambridge Internet

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  • Reported By: Bullied Victim — London Other United States of America
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  • Fleet Mobile Tyres (etyres) Internet United States of America

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Etyres Franchise

Before you buy please check out the following :

Contact as many franchisees as you can, NOT just the few suggested by T Bowman
Ask them about the 5% they loose, briefly, the sale price on the web say 105 for a tyre, you only receive 100 but this is NOT CLEARLY explained in the prospectus figures at all, it comes as a shocker to all franchisees.
Ask them how many franchisee meetings they have been invited to (none)
Ask if inter franchisee communication is encouraged (it is almost forbidden)
Ask if they know therefore how many other franchisees exist, how many started this year, how many collapsed this year (they are kept in the dark)

take the prospectus suggested turn over, divide by the number of suggested franchisees, get an average t/o per franchise.
Ask T Bowman what the actual etyres t/o is (about 5 million in 2008) divide that by the number of franchisees to get a more truthful average.
Ask to see the audited t/o figure,  all franchisees are entitled to this figure as they pay a small %age towrds marketing based on this figure (is why they are entitled to see the figure) when he refuses to give it to you ask yourself why! if he provides it, after dividing by the (probably inflated) suggested number of franchisees, you will see etyres provides a very small part of the t/o that you will have to achieve to make a go of it, so you are going to have to do al the work here, and having paid what 30k for the franchise, 5% on any sales they get for you by website, and paying a further %age for marketing (there WAS a 100k loan to web site set up costs in 2008) you may conclude it is all uphill work! I suggest you buy a van from a dying franchisee, and get going on your own! much cheaper, and you can still contract to etyres, they pay contractors better than franchisees (the contractor does not have the 5% taken off!)

I uttery agree with the other etyres comments, they appear so nice, once they have you signed up, they become adversarial, bullies, horrid. I could not believe a group of adults would take this abusive behaviour from the person they were in business with, then I realised why, the contract is so one sided, you sign away all reasonable rights, T Bowman uses this to harass, brow beat and generally makes life miserable for the franchisees, WHEN the franchisee gives up, the area is sold again, T Bowman makes more from selling franchises than from running the business, I suspect strongly.
 about 10 franchisees went under in 12 months or so, many in huge debt, having remortgaged their homes to attemtp to keep afloat, lives were ruined, families wrecked, and it all comes down to the franchisee believing what a nice genuine team the etyres people are, and once signed up, the reality kicks in.

READ the contract! if you can not understand it get someone who can, ignore the nitty gritty, look for the parts that say you have no rights, get a solicitor to read it, it really is worth spending a few hundred pounds NOW.... it might just save your home, your marriage, even your sanity!

Or simply walk away NOW!
Try to contact some of the franchisees who left,
Blackburn, East Sussex, Swansea, Chester, N Ireland, Hull, Wrexham,

try Yell.com for a list of etyres franchisees, a good source for locating them, ask T Bowman for a longer list, and NOTE this, one report here says I was embarassed at the losses, all are embarrassed or in denial, and many will say its working fine, get some hard data from them, ask about t/o, ask about the 5%,

The one set of franchisees who are held up as a success have 3 territories, they purchased 2 of these from departing franchisees for a lot less than you will be asked to pay, they have jobs inside etyres which gives them a competitive advantage, they are on record as saying they worked 24/7 for 3 yaers and earned close to nothing for their endevours, it was THEN that they were appouinted jobs inside etyres, I suspect because had they walked away at that stage, T Bowman would have had no reference franchisees to put forward to seduce the next batch of franchisees. This dynamic duo (and they are) also had an offlicense business, were single and really put everything they had into it, effectivley they failed too! They achieved a MODEST turnover (divide by 3 to get t/o per territory and the glory numbers become very average, and again by their own admission they made almost nothing in 3 years of building it up.

There will always be issues (like etyres paying for wheels to be repaired and flowers to pacify customer all charged to franchisee, (this behaviour is true, it happened a lot, it was unfair) but even if you ignore this and say sounds like a lazy useless franchisee is upset with a good franchisor here, if that good, why no contact between frachisees? smell a rat? walk off!

This report was posted on Ripoff Report on 04/06/2011 06:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fleet-mobile-tyres-etyres/internet/fleet-mobile-tyres-etyres-etyres-franchise-is-a-rip-off-do-not-buy-is-my-advice-cambridg-714438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
2Employee/Owner

#3 Author of original report

Lets discuss the REAL issues !!

AUTHOR: Bullied Victim - (United States of America)

POSTED: Wednesday, May 11, 2011

Identity is withheld due to the franchisors attitude to the contract, he threatens franchisees with the letter of the contract on a daily basis, and even post termination there are still clauses that necessitate anonymity (or expenses could be severe) .  in other words the Franchisor does not want the truth out in the public arena.
 
FEW franchisees take on extra territories, sure some have, most of these have picked up exiting franchisees territories at basement bargain prices) and many of these then go on to fail !!
 
Proud to have franchisees as part of management team? These 2 franchisees obtained 2 territories from exiting franchisees (as described above) they were (are?) 2 single men (no families, mortgages, normal life expenses etc.) they also run (ran?) another franchise (which worked!) so they had income from this, and I have it on record that they earned nothing in first 3 years (despite spending 12+ hours per day on the business) and less than 25K in year 4, I strongly suspect they were brought in from the fold and given a position in head office with a salary to keep them sweet so they could be held up as the Glory Boys who made a success of the franchise, (there are not many other franchisees who could be held up as successful!!) they confided in me that the franchise was not a success (financially) for them at all. IF you are prepared to put in much effort, do it for yourself NOT  for Tony Bowman is my advice.
 
As for the Franchise Owners association, these are as the name implies franchise owners! When I went to them to discuss the situation, I had Tony Bowman back onto me threatening legal proceedings, that is NO WAY to run a self policing system!
 
But lets not get too carried away in answering Tony Bowmans points in rebuke to my original comments, just note (and this is the tactic he uses all the time, which makes owning one of his franchises such a pain) he does not answer any of my pertinent points about 5% taken off being a surprise to ALL franchisees as this is cleverly not broached pre sign up which is tantamount to (not sure of the legal term) but is closing on theft! , turnover, profitability, you know, the important issues!  
 

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#2 REBUTTAL Individual responds

Anonymous accusations are worthless

AUTHOR: Customer service - (United Kingdom)

POSTED: Friday, May 06, 2011

The person who posted the adverse comments did not have sufficient confidence in the accuracy of their report to state their name. However the comments about charging the franchisee for repairs to a Customer's wheels that they had damaged and for flowers that we sent as an apology to Customers is very illuminating.

This franchisee was Terminated for persistent failure to comply with our safety procedures and for bad service to our Customers.We have only ever Terminated a franchise agreement after persistent breaches of our safety policy. By doing this we protect not only our business but the businesses of all our other Franchise Owners. Also, most importantly, we are protecting the safety of our Customers.

Just for the record, our very first Franchise Owners, who joined us in 1996, are still trading profitably. If this was a bad franchise they would have failed long ago.I am sure that hard facts are more convincing than wild accusations that are made anonymously.

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#1 REBUTTAL Individual responds

Rebuttal

AUTHOR: Customer service - (United Kingdom)

POSTED: Friday, April 08, 2011

It is difficult to respond in detail because the identity of the writer has been witheld. However it is a fact that our company has been involved in franchising since 1996 and our first franchisees are still with us and continuing to trade successfully. The same applies to dozens of other who have been with us for over ten years. Many of our franchisees take on, and pay for, additional Territories. If they were not not happy with the business and their relationship with the management of the company they would obviously not do that.

We are proud to have Franchise Owners as part of our management team. This policy is specifically endorsed by The British Franchise Association, of which we are Full Members. We also encourage all our Franchise Owners to join the Association.
The last part of the accusation probably holds the key to understanding the true position. In any franchised business there will inevitably be someone who the business is not suitable for. This may not just be lazyness on the part of the franchisee, as the writer suggests. It can be a variety of reasons that are outside everyone's control. But the reason that there is not very much inter-reaction between our Franchise Owners is because they are too busy!    

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