Food Lovers Online Ripoff Unk

 I signed up for the food lovers online trial and unexpectly charges place on card. I called and canceled, but acccording to them, they have no record. I don't think fair to the consumer they must call or cancel some fine print state free for 14 and you need to cancel or you get billed. The charge was entered 11/5/13, I found the charge and called the same day expecting full refund. I recieved no help from your customer care, telling me they show no record so its my problem. I believe this deceptive and predatory practice employee by companies that take people money and are not honest companies. Please refund my 64.87. What happened to the customer comes first? Its easy to say "we show no record". I have done research, and I'm not the only one this has happened to.