Complaint Review: Ford Motor Company Ted Russel Ford Knoxville & Ray Viles Ford Clinton, TN - Nationwide
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- Author Not Confirmed
- Ford Motor Company Ted Russel Ford Knoxville & Ray Viles Ford Clinton, TN Ford Motor Company Consumer Relationship Center P.O. Box 6248 Dearborn, MI 48126 Nationwide U.S.A.
- Phone: 800-392-3673
- Web:
- Category: Auto Dealer Repairs
Ford Motor Company, Ted Russel Ford Knoxville & Ray Viles Ford Clinton, TN ripoff! the business that doesn't give a dam Dearborn Michigan
*Consumer Suggestion: Lynn here are 57 names, email and phone numbers of "big shots" at Ford Email the person that you think has the POWER to take care of your trouble.
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I have waited now for over a year for Ford to repair my defective dashboard that was included in a recall notice from them.
I have a 1999 Ford Contour that was recalled last year due to the dash board warping. When I called them the first time to make an appointment I was told that the part would need to be ordered and it would be at least a couple of months and that they would send me a postcard when the part arrived.
Well, months and months passed and I never received anything from them. I finally called Ford customer service and they told me to take it to any Ford dealer to have the repairs done. There is a Ford dealer less than 2 miles from my home (I moved since purchasing the car) and when I took my car there they looked at it and told me I HAD to take it back to the dealer that I had bought the car from. Even though that dealer is now more than 30 miles away and takes me almost an hour to get there I called them and took my car there only to have them tell me they couldn't do anything about it until they received, yes you guessed it a part! This was back at the end of August. It is now almost the end of November and I have heard nothing from them and when I call I'm told the same story that the part hasn't arrived.
Ford is a huge company that doesn't care about customer satisfaction once they get you to buy their product. I for one will NEVER buy another Ford or any other car made by the Ford Motor Co.
Lynn
Clinton, Tennessee
This report was posted on Ripoff Report on 11/20/2002 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-company-ted-russel-ford-knoxville-ray-viles-ford-clinton-tn/nationwide/ford-motor-company-ted-russel-ford-knoxville-ray-viles-ford-clinton-tn-ripoff-the-bus-35788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Lynn here are 57 names, email and phone numbers of "big shots" at Ford Email the person that you think has the POWER to take care of your trouble.
AUTHOR: The Great Thorn - ()
SUBMITTED: Wednesday, November 20, 2002
Here is the list of Ford contacts. So fire away my fellow american.
I am very sure that someone in this BIG list can help you if they want to.
Your Ford dealer will not like the fact that you have this contact info. Use it to your advantage.
Just think Lynn I wander what the people who are listed below think of the Ford dealers that have Rip Off Reports
Carolyn Brown
cbrown@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-621-2963
1-248-473-8082
1-313-325-7243
Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667
Valerie Rosnik
vrosnik@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-206-2058
Robyn Schultz
rschul16@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-390-3091
1-313-410-4635
Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968
Jerree Martin
jmartin2@ford.com
Brand(s): Ford Motor Company
Department: Service Operations
1-313-337-2699
1-313-592-0106
1-313-618-9614
1-888-467-3673
Ray Day
rday1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-317-7683
1-734-414-0526
1-313-903-0263
1-888-467-3673
Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1.313-822-6620
1-313-605-2999
1-313-325-7243
Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-467-3673
Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673
Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673
Jeremy Barnes
jbarne46@jaguar.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7697
1-949-709-8936
1-714-296-1402
Anne Clinard
aclinard@jaguar.com
Brand(s): Aston Martin, Jaguar, Land Rover
Department: Aston Martin Jaguar Land Rover
1-949-341-6847
1-949-509-6633
1-949-422-2199
Angela Coletti
acoletti@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-390-1759
1-586-296-9596
1-586-350-4408
Ellen Dickson
edickson@ford.com
Brand(s): Ford Motor Company
Department: National Communications
1-202-962-5383
1-301-951-9113
1-202-253-7083
1-888-467-3673
Jennifer Flake
jflake1@ford.com
Brand(s): Ford Motor Company
Department: Product Development and Global Design
1-313-323-7668
1-313-277-9535
1-313-903-0429
1-888-467-3673
Brook Galbraith-Smith
bgalbrai@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-323-0646
1-888-467-3673
Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1-313-822-6620
1-313-605-2999
1-313-325-7243
Brenda Hines
bhines1@ford.com
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-322-1185
1-248-449-4454
1-313-268-7506
1-888-467-3673
Ron Iori
riori@ford.com
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
1-313-791-6837
1-313-570-7632
1-888-467-3673
Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820
1-248-735-0168
1-313-378-6395
1-248-539-4853
Jay Joyer
bjoyer@ford.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-766-8420
1-949-766-8420
1-949-370-0368
Octavio Navarro
onavarr1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2033
1-562-413-1534
1-949-422-4953
1-888-467-3673
John Ochs
jochs@ford.com
Brand(s): Ford Motor Company
Department: New Media Team
1-313-337-3669
1-734-769-6031
1-313-402-4022
1-888-467-3673
Bob Roach
rroach1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Product Development and Global Design
1-313-390-9553
1-248-656-2356
1-313-407-9596
1-888-467-3673
David Scully
dscully1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-323-0510
1-248-851-4423
1-313-300-8033
1-888-467-3673
Beverly Thacker
bthacke2@ford.com
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo
Department: Broadcast News
1-313-317-7639
1-248-552-8992
1-313-418-5377
1-888-467-3673
James Trainor
jtrainor@ford.com
Brand(s): Ford Motor Company, Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7689
1-949-459-7948
1-949-275-8842
1-888-467-3673
Christian Vinyard
cvinyard@ford.com
Brand(s): Ford Motor Company
Department: Global Affiliates & Associations
1-313-594-7899
1-313-336-5071
Paul Wood
pwood1@ford.com
Brand(s): Ford Motor Company
Department: Purchasing
1-313-621-2961
1-248-745-9269
1-313-598-1351
Simon Sproule
ssproule@jaguar.com
Brand(s): Aston Martin, Jaguar, Land Rover
Department: Premier Automotive Group
1-949-341-6185
1-949-376-4391
1-949-338-8400
Harold Allen
hallen1@ford.com
Brand(s): Ford
Department: Dallas Regional Office
1-214-528-7120
1-972-437-9371
1-214-773-3329
1-888-467-3673
Gina Bonacchi
gbonacch@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-337-1511
1-248-478-9698
1-313-407-5452
1-877-282-3425
Anne Booker
abooker@ford.com
Brand(s): Ford
Department: Atlanta Regional Office
1-404-577-2277
1-770-593-8597
1-404-873-6337
Anne Bork
abork@ford.com
Brand(s): Ford Motor Company
Department: Investor Relations
1-313-323-8221
1-248-539-5560
Cristina Bruzzi
cbruzzi@astonmartin.com
Brand(s): Aston Martin
Department: Aston Martin
1-949-341-6258
1-949-362-5547
1-949-338-8700
Nancy Carollo
ncarollo@ford.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7691
1-949-768-5391
1-949-422-4937
1-313-325-7243
Lydia Cisaruk
lcisaruk@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-0526
1-248-541-4279
1-313-215-8174
1-888-467-3673
John Clinard
jclinard@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2032
1-949-854-2838
1-888-467-3673
1-888-467-3673
Bill Collins
wcollin1@ford.com
Brand(s): Ford
Department: New York Regional Office
1-212-265-2794
1-212-873-4635
1-917-836-8605
1-888-467-3673
Said Deep
sdeep@ford.com
Brand(s): Ford Motor Company
Department: Global Product Development & Technologies
1-313-594-0942
1-888-467-3673
Della DiPietro
ddipietr@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: U.S. Regional Operations
1-313-248-3770
1-734-663-0867
1-888-467-3673
Marcey Evans
mevans13@ford.com
Brand(s): Ford Motor Company
Department: Quality
1-313-845-1595
1-313-563-4177
1-313-969-0107
1-888-467-3673
Kathleen Hamilton
khamilt4@ford.com
Brand(s): Ford
Department: New York Regional Office
1-212-265-2839
1-917-816-3067
1-248-539-5560
Tom Hoyt
thoyt@ford.com
Brand(s): Ford Motor Company
Department: Centennial Operations
1-313-323-8143
1-248-426-8247
1-313-410-9515
1-888-467-3673
Daniel Jarvis
djarvis1@ford.com
Brand(s): Ford Motor Company
Department: Ford Financial
1-313-594-2527
1-313-372-8053
1-313-220-8189
1-313-813-6025
Kevin Kennedy
Brand(s): Ford
Department: Ford Racing
1-313-336-0244
1-313-561-6491
1-800-336-0421
Joe Koenig
jkoenig@ford.com
Brand(s): Ford Motor Company
Department: Powertrain
1-313-845-9148
1-313-885-3629
1-313-378-3133
1-888-467-3673
Susan Krusel
skrusel@ford.com
Brand(s): Ford
Department: Ford Division
1-313-594-4175
1-248-788-5667
1-313-410-9940
1-888-467-3673
Meera Kumar
mkumar10@ford.com
Brand(s): Ford
Department: New York Regional Office
1-212-265-2793
1-212-980-6867
1-917-848-9158
1-888-467-3673
Ed Lewis
elewis5@ford.com
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-323-7809
1-313-996-8605
1-301-775-6298
1-888-467-3673
Todd Nissen
tnissen@ford.com
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-337-2786
1-248-449-6013
1-313-478-1720
1-888-467-3673
David Reuter
dreuter@ford.com
Brand(s): Ford Motor Company
Department: Global Operations
1-313-594-4410
1-248-446-1656
1-313-575-1488
1-313-575-1488
Whitney E Said
wsaid@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-845-3971
1-734-454-7399
1-313-407-5183
1-888-467-3673
Karen Shaughnessy
kshaughn@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-3027
1-248-426-6649
1-313-402-6324
1-888-467-3673
Lynne Slovick
lslovick@landrover.com
Brand(s): Land Rover
Department: Land Rover
1-949-341-6809
1-714-962-9143
1-714-746-6829
Kristine Testori
ktestori@ford.com
Brand(s): Ford Motor Company
Department: Process Leadership
1-313-5943542
Lynn Fax a copy of your complete Rip Off Report to the car dealer that you feel is not helping you.
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