Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1450131

Complaint Review: Ford Motor Credit Corp - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: Len — Frisco Texas United States
  • Author Confirmed What's this?
  • Why?
  • Ford Motor Credit Corp Irving , Texas United States

Ford Motor Credit Corp Ford Motor Financing Ford Motor Financing called and informed me off a write off on a car I have title from them and owned and paid off in December 2017 

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

All I can say is that Ford has a real problem internally as well as computer systems that do not talk to each other. Frustration, downright illegal activity as it relates to the Fair Credit and Reporting Act. It starts with my mother-in-law getting a call and offer of a finders fee.

I just got off a call with a department in Irving Texas for Ford Credit including the internal collector and her supervisor, who informed me they charged off a car that I paid off with a cashiers check to the dealer and took ownership of in December of 2017. Ford in Michigan HQ if thats where Ford financing is headquartered, after a call stated their records say it was paid off in January 21, 2018. The Irving Texas Ford office supervisor Gary tells me my 2014 Escape (my daughters car) was charged off June 3, 2018.

After pulling myself off the ceiling and confronting the national office number I received from Gary in Irving, I realize that I will need to check crediit information as well as file a formal complaint under the FCRA as well as informing them that the woman collector after stating a cease and decist from calling relatives informed me they do not have to conform as they called and have the right to offer a finders fee to someone not at my address. Such BS as far as I can understand by FCRA

I was informed their (Ford's) various systems do not talk with each other. I was also informed the Irving Office was wrong in telling me of the charge off. So folks, do you find that policy a bit disconcerning as well as their lack of systems integration?

Run from Ford! I bought or leased 3 over the past 6 years and can say, I will never buy another product from them again.

This report was posted on Ripoff Report on 07/03/2018 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-credit-corp/irving-texas/ford-motor-credit-corp-ford-motor-financing-ford-motor-financing-called-and-informed-me-of-1450131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now