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Report: #538910

Complaint Review: Freecreditreport.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Donny from Arkansas — Dardanelle Arkansas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Freecreditreport.com Internet United States of America

Freecreditreport.com ExperianDirect Info.ExperianDirect.com aka freecreditreport.com unknowingly is charging $14.95/month to my credit card!!! Internet

*Consumer Suggestion: ALWAYS read terms and conditions.

*Author of original report: Free means Free where I come from..no strings attached...

*Consumer Comment: Just how...

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I signed up for freecreditreport.com after seeing their catchy commercials every 10 minutes and found out several months later they are charging one of my credit cards $14.95 per month. 


I under the impression "free" meant no cost to me!!  No wonder they can afford those commercials for a service that is advertised as "free".

This report was posted on Ripoff Report on 12/14/2009 05:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freecreditreportcom/internet/freecreditreportcom-experiandirect-infoexperiandirectcom-aka-freecreditreportcom-unkno-538910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Suggestion

ALWAYS read terms and conditions.

AUTHOR: CutTheGrass - (USA)

POSTED: Tuesday, December 15, 2009

If you read the fine print it tells you that you must cancel within a certain time. You're only getting a free trial of what you eventually must pay for. when doing anything "free" online that requires a credit card, make sure you get a customer service number to contact someone quickly if needed.  Sorry, but this one is your fault.

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#2 Author of original report

Free means Free where I come from..no strings attached...

AUTHOR: Donny from Arkansas - (United States of America)

POSTED: Tuesday, December 15, 2009

I missed it the same way 100's or 1000's of other trusting consumers did.  It is called a mistake, ever make one yourself?  Just read the complaints of others as I did before I filed this one.  If credit card companies, credit bureaus or others dealing with average consumers were trustworthy, like so many of us want to believe, there would be no need for this forum.  Or didn't you think of that? 

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#1 Consumer Comment

Just how...

AUTHOR: Robert - (U.S.A.)

POSTED: Monday, December 14, 2009

Just how did you miss the information right on the home page that stated you were signing up for a service.

IMPORTANT INFORMATION When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership. ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.

I also wonder how you could miss being charged that much for "several months",  unless you make it a habit to not monitor your accounts.

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