Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1169262

Complaint Review: FREEDOMPOP - Internet

  • Submitted:
  • Updated:
  • Reported By: broo102 — r cucamonga California
  • Author Not Confirmed What's this?
  • Why?
  • FREEDOMPOP Internet USA

FREEDOMPOP NOT A USER FRIENDLY PORDUCT Internet

*Consumer Comment: i am a current customer

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Freedom Pop is a disorganized, "untouchable" company.  Their product for cheap internet access is a scam because one cannot operate it enough to get it started.  Long hours on the phone waiting for someone to help is not my idea of a good service or good service company.

I bought the promotional for $9.95 for an access stick.  They said i would get wihtin 5 workiing days; it took over 2 weeks to arrive.  

Meanwhile, they send you gobs of emails with conflicting and verbose info about how to activate this thing.

Activation codes, download options, and evrything but the kitcen sink is thrown at you all at once BEFORE the dam device arrives.  Once it finally arrived, I tried to follow the instructions that ran me around in a circle for 2 days.

When I tried to call for tech support, I waited for more than an hour; they said they would call me back, I woulnt lose my place in line.  no call, no contact; I had to call them back to cancel.  They took my $10 & I was glad that I got ripped off cheap.

A cheap product made even cheaper by confusing run around and no support whatsoever.

Forget about this service, its owned by Sprint, so that should tell you something!

This report was posted on Ripoff Report on 08/12/2014 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/internet/freedompop-not-a-user-friendly-porduct-internet-1169262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

i am a current customer

AUTHOR: Ross - ()

POSTED: Tuesday, August 12, 2014

hello i am a current freedompop customer.i have been a customer almost 6 months and i have never charged anything.i have emailed support to see how fast they respond and it has been fast every time.

i think the problem people are having with freedompop is they do not read the fine print.everything is clearly stated on the final page before you sign up.i recommended freedompop to my family and she are happy.

 

   

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now