Complaint Review: FreedomPop
FreedomPop SCAM! Internet
*Consumer Comment: AGREED FREEDOMPOP IS A SCAM
*Consumer Comment: DON"T BELIEVE A WORD FREEDOM POP WRITES!!!
*Consumer Suggestion: BEWARE: This "Free Internet" is the most expensive option
*Consumer Suggestion: Watch your data next time
*Consumer Comment: all I can say is wow
*General Comment: FreedomPop / freedom-Poop
*REBUTTAL Owner of company: I think everyone should read this rebuttal...
*Consumer Comment: TO AUTHOR: FreedomPop - ()
*Consumer Comment: FreedomPop (www.freedompop.com ) Ripoff (over billing)
*Consumer Comment: Consider other products
*Consumer Comment: NOT a scam
*Consumer Comment: Feedback to Freedompop
*Author of original report: FYI
*Consumer Comment: question...
*Author of original report: Not Impressed....
*Consumer Comment: FreedomPop is a ripoff!
*UPDATE Employee: Data Usage
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I am a young single mother living on a budget. In this day in time having internet is a must so I came across Freedom Pop and thought that they might be an affordable alternative to getting internet in my home. I order the Casual 2GB package @ $17.00 a month. Upon arrival I was very excited to use my device, hooked it up, watched a movie the device worked perfect then went to bed. The next day I went onto the website to see how much data I had used and to my surprise I had used the entire data plan! I thought that was a little strange but I went ahead and upgraded to biggest plan they offer 10GB. The next time the device was used my nephew came over and played his playstation online. The next day I started getting email after email "Freedom Pop has added $10 to your account" over and over again. I thought that was strange since I had already upgraded to the biggest package. When I looked at my bank statement Freedom Pop had charged me $131.59 in overage fee's over a 6 day period, $70 in one day! And continued charging my account until I had insufficient funds. So let me reiterate people... I paid $100 for the actual device, $60 for the biggest plan, and now on top of that $130... FOR USING THE DEVICE 2 TIMES! I called the company and asked what the reasoning was for all these charges. They said that much data had been used because I "had a good connection". The best they could do was refund me $40. Needless to say I will never recommend this product to anyone. You've been warned!
This report was posted on Ripoff Report on 03/21/2013 02:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/freedompop/internet/freedompop-scam-internet-1036778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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