Report: #1267769

Complaint Review:

  • Submitted: Fri, November 13, 2015
  • Updated: Fri, November 13, 2015
  • Reported By: Roberta — Biloxi Mississippi USA

    USA The company charged me ten dollars to topoff my going over my allotted MB of DATA. WITHOUT MY KNOWLEDGE Plainfield, In Indiana

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On September 7th/2015 I ordered s kyocera hydro LTR For $79.99. And the Samsung

Victory that's was free I only had to pay for activation. Cost $39.99, butbi canceled

That one. Then fredompop topped off my account and charge Me $10.00 for that.

From then on I've had nothing but problems after problem's. On September 7th. Freedom, I paid them $129.98. The kyocera is NO GOOD!! After that they'd g in my bank 

And add/debit  $10.00 .so many times. That my bank blocked them. I sent the kyocera

Back to therm. They emailed Mr a free shipping label. But I couldn't use it. 

Then I called therm soiooo many times about the phone. The gave me instructions

To send it back. I did send it bsc. I received my new replacement cell on 10/19/2015

But for some reason they lol lol think that I have the Samsung victory cell.

I canceled the victory a few days after the 7th ofSeptember.I NEVER received THR VICTORY,

THEN on October 19th I call them to Tell them I just got the replacement kyocera. Well.

The girl talked me so much that I paid $39.99 for another kyocera same Bell phone I paid

$39.98 plus $0.,cents. Two days later I called & canceled the order.  As a matter of fact.

As I'm talking to the rep to make sure it was cancelled. They had already mailed it out.

so when the mail came low &behold in my mail box was the canceled kyocera. it made.

Me angry so I gave it back to the mail Lady unopened. now get this freedom pop. had no.

label on box. Just my name &address. I had to Google to find the company name.

Lol. call today ask 4 a free shipping label. Maria said it'll take 3 days for them to email.

A label. so all I wasnt is my refund of $129.98! I'm mailing the replacement cell back to.

Them today October 13th 2015!






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