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Report: #1427774

Complaint Review: Fresh Marine - California

  • Submitted:
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  • Reported By: brian — New York United States
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  • Fresh Marine California United States

Fresh Marine freshmarine.com Buyer Beware!! California

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I just purchased a Lion fish from this so called company. When i received the fish it had died. This company is located in California and I live in NY. This poor fish was packaged in a normal box with a 1/4" foam insulation...that is it. The box was not label live fish handle with care. There was no heating pads to keep the fish at the correct temperature during transport, so when i received the fish the water in the bag was ice cold. No packaging peanuts to keep the bag from rolling around inside the box. I have bought fish online before from Liveaquaria..maybe this company should buy a fish from Liveaquria to see how to properly ship a live fish. So i called the company and they denied that the box the fish was shipped in was theirs and denied a refund. What a joke. I wonder how many other fish they have shipped died this way.

This report was posted on Ripoff Report on 02/07/2018 09:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fresh-marine/california/fresh-marine-freshmarinecom-buyer-beware-california-1427774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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