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Report: #442455

Complaint Review: Frigidaire - Pittsburgh Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Newark California
  • Author Confirmed What's this?
  • Why?
  • Frigidaire www.frigidaire.com Pittsburgh, Pennsylvania U.S.A.

Frigidaire The Refrigerator that doesn't Pittsburgh Pennsylvania

*UPDATE Employee: Chris Polk

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We bought a Frigidaire refrigerator in August; the compressor repeatedly fails to start and the temperature routinely fluctuates ten degrees or more in the refrigerator compartment.

The gasket around the freezer has never fit; the warranty service man came out, told us he didn't have the part and would order it and come out to install it. We never heard from him again.

We called a second warranty service man since the first service company doesn't seem to be around anymore. He came out and told us that the refrigerator fluctuating from 35 to 50 degrees was the "normal" temperature and was not a problem. The fact that the gasket in the freezer compartment doesn't fit and leaks air and frosts the top of the compartment is not an issue, according to him because "the gasket isn't worn out."

Bottom line: buy (((competitor's name redacted))).

Longearsfan
Newark, California
U.S.A.

Click here to read other Rip Off Reports on Frigidaire Electrolux

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name

This report was posted on Ripoff Report on 04/10/2009 01:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frigidaire/pittsburgh-pennsylvania/frigidaire-the-refrigerator-that-doesnt-pittsburgh-pennsylvania-442455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Chris Polk

AUTHOR: Chris Polk - (U.S.A.)

POSTED: Tuesday, April 21, 2009

I am contacting you on behalf of Electrolux Major Appliances in relation to your posting on www.ripoffreport.com I would like to apologize for the difficulty you have had with your appliance. I would appreciate the opportunity to discuss this issue with you so that I can personally look in to this matter in order to do so please send me your contact information, and the best time to contact you. I would also need your model and serial number and a file number if available, so that I can research this matter? Again I regret the disappointment with your appliance and look forward to resolving this issue with you.

Sincerely
Chris Polk
Escalation Specialist
Electrolux Major Appliances
chris.polk@electrolux.com

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