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Report: #332693

Complaint Review: Fun Mobile - San Mateo California

  • Submitted:
  • Updated:
  • Reported By: Over Other
  • Author Confirmed What's this?
  • Why?
  • Fun Mobile www.boltblue.com San Mateo, California U.S.A.

Fun Mobile - The Bolt Blue Club Mobile phone ring tone rip off San Mateo California

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My 11 year old son saw the bolt blue club offering a free ringtone, he typed in the number of his pay as you go phone and has now been taken for at least 9 ($18), 4.50 to register and 4.50 first weeks subscription, and now cannot use his phone.

I called the number to speak to a customer rep to explain that he is not old enough to make a contract, with them. Though I called the UK number I got through to an apparently US help desk manned by a guy who said that I had to call the UK, which I had, and it was not something he could deal with.

I have attempted to unsubscribe through their phone service. I also called the 02 help desk and whilst sympathetic they just came back and said that they have no relationship with them at all, and therefore no responsibility.

If you're interested they are based in Hong Kong with an Office in San Mateo, CA

Steveb
Over
United Kingdom

This report was posted on Ripoff Report on 05/15/2008 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fun-mobile/san-mateo-california/fun-mobile-the-bolt-blue-club-mobile-phone-ring-tone-rip-off-san-mateo-california-332693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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