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Report: #393286

Complaint Review: FUNERAL EMPORIUM/ ALPHA OMEGA CREMATION CENTER - HOLLYWOOD Florida

  • Submitted:
  • Updated:
  • Reported By: CORONA California
  • Author Confirmed What's this?
  • Why?
  • FUNERAL EMPORIUM/ ALPHA OMEGA CREMATION CENTER 5450 SOUTH STATE ROAD SEVEN #34 HOLLYWOOD, Florida U.S.A.

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Funeral Emporium charged $1205 for my Dad's cremation service in Jan. 08.
All went well with his service.

ROE WAS SO KIND & CARING WITH ME THAT I JUST COULD NOT BELIEVE THAT I WOULD BE TAKEN ADVANTAGE OF BY THIS COMPANY.

March 18th, 08 I noticed another charge for $1205. on my credit card statement. I called Roe, who had helped me with my Dad, & explained the problem. She was so nice & promised to get it fixed right away.

Roe even mailed me the customer copy of the VISA refund slip to my credit card.

I truly believed all was well & the ""mistake"" would be rectified.

I waited patiently, then I called Funeral Emporium, speaking with AJ.
He said that there were some difficulties, but please give them a little more time. I felt this was reasonable.

I waited & called again & was treated much worse now by AJ.

I called my credit union & was told that it was now too late for them to help me. I realized then & there, that this was the ploy of Funeral Emporium.

I filed a report with the Federal Trade commision & Florida's dept. of funeral directors. I could never get Better Business Bureau website to work, so no complaint filed there.

Some agency must have called the Funeral Emporium because I received a call from AJ, 9-18-08; he said the "powers that be" have decided to pay me back. He said the check will be mailed Fri. 9-26-08.

I HAVE NOT RECEIVED ANY CHECK OR COMMUNICATION FROM THEM.

To this day, I am still in shock that they could take advantage of someone who has lost a loved one.

Anni
CORONA, California
U.S.A.

This report was posted on Ripoff Report on 11/20/2008 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/funeral-emporium-alpha-omega-cremation-center/hollywood-florida-33314/funeral-emporium-funeral-cremation-emporium-alpha-omega-cremation-center-charged-my-393286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Author of original report

Funeral Emporium - credit card fraud amt. $1205.00

AUTHOR: Anni - (U.S.A.)

POSTED: Tuesday, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card.

No correspondence included.

AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!!

Thank you,

Respond to this report!
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#3 Author of original report

Funeral Emporium - credit card fraud amt. $1205.00

AUTHOR: Anni - (U.S.A.)

POSTED: Tuesday, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card.

No correspondence included.

AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!!

Thank you,

Respond to this report!
What's this?

#2 Author of original report

Funeral Emporium - credit card fraud amt. $1205.00

AUTHOR: Anni - (U.S.A.)

POSTED: Tuesday, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card.

No correspondence included.

AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!!

Thank you,

Respond to this report!
What's this?

#1 Author of original report

Funeral Emporium - credit card fraud amt. $1205.00

AUTHOR: Anni - (U.S.A.)

POSTED: Tuesday, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card.

No correspondence included.

AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!!

Thank you,

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