Report: #908256

Complaint Review: GAIAM xpress Redi set go - West Chester Ohio

  • Submitted:
  • Updated:
  • Reported By: Linda — Youngstown Ohio United States of America
  • GAIAM xpress Redi set go
    9107 Meridian Way
    West Chester, Ohio
    United States of America

GAIAM xpress Redi set go GTXpress101 Ordered xpress from infomercial, charged 39.85 P &H, one was suppposed to be free, one was 39.95 my total bill was 79.85 I called & complained handling charge was $39.85, they took $15.00 off sent m West Chester, Ohio

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I ordered an Xpress ready set go grill from an infomercial for $39.95, second one free. Iwas charged 89.85,  $39.85 was P&H. I called & complained, they said the infomercial told you of the P&H charge, but they took off $15.00  I did not receive a spatula in one box and he said no problem, we'll send you one, never said I'd have to pay for it.  It arrived today, the spatula was 5.95, tax 3.09 and P&H 39.85 total 48.89. This plastic spatula does not weigh more than 6 oz., a first class stamp would have been sufficient! They NEVER mentioned any charge at all.

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