Report: #647459

Complaint Review: GAIAM Xpress Redi Set Go. - West Chester Ohio

  • Submitted:
  • Updated:
  • Reported By: Evelyn — Spring Texas U.S.A.
  • GAIAM Xpress Redi Set Go.
    9107 Meridian Way
    West Chester, Ohio
    United States of America

GAIAM Xpress Redi Set Go. Xpress Redi Set Go Product was advertised at $39.90, plus S&H. Receiving merchandise, total was $89.70. A total Ripoff. West Chester, Ohio

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Ordered the Xpress Redi Set Go appliance from a TV commercial.  The advertised price was $39.90 plus shipping and handling.  They tell you there will be two units shipped, and there is no way you can ask for only one.  The automated system does not give the total bill, so it took me three days to discover what the total was.  Rather than the $39.90 plus S&H, it was $89.70.  A far cry from the $39.90 I thought I'd be paying.  In the shipment was included an "accessory kit", which included a can opener, grater, plastic measuring spoons, peeler set.  Things I will never use, never.  This was an additional charge of $14.95.  I tried canceling the order, but was told I could not because it had shipped.  I was told I could mark Refused on the package, but I would still be charged the shipping fees which came to $35.00 for an 11 pound box from Ohio.  As it turns out, it seems a bit ridiculous to return something and still be charged the astronomical amount for shipping the item in the first place.  To top it off, the additional unit they send is bare, has nothing extra like is offered with the set.  Major ripoff at its best.

This report was posted on Ripoff Report on 10/04/2010 01:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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