Complaint Review: Garcinia, Santa Ana, CA
Garcinia, Santa Ana, CA Scam business practice, very deceptively add autoship and start charging your card a amount that was nevder disclosed Santa Ana California
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An add that I saw on Facebook looked interesting describing excellent results with weight loss. They were giving a "free trial" for garciniacleanse and tropical garcinia . I paid 4.95. No where that I saw was there a statement that unless you cancelled in 20 days you would be charged the full amount of 89.92 And enrolled in a autoship procram. There was no contact information or bill enclosed in the shipment. I had to research through the Internet to search for contact information on the company by its P.O. Box and address. I called them and stated I never requested a autoship . I was told it was in the terms of agreement. It must have been quite lengthy and buried. I said I did not want the product and would return. I was told it was not returnable. I said I wanted a refund for the second charge. i was told she couldn't do that. I told her I would request a charge back from my credit card. She told me I wouldn't get it back because all the information was in the terms of agreement that I had clicked. I said unless I received a refund I would report the company. She offered first a 50% refund, followed by a 75% then 100% when I threatened to notify the attorney general. I am out $89 for the first mistake and hopefully get the second charge reversed. Do not order from this company. Their product is crap and the business practices are fraudulent. Better Business Bureau of California gives this company a rating of F.
This report was posted on Ripoff Report on 05/26/2016 03:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/garcinia-santa-ana-ca/internet/garcinia-santa-ana-ca-scam-business-practice-very-deceptively-add-autoship-and-start-c-1307946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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