Complaint Review: Gateway Financial Solutions - Nationwide
- Gateway Financial Solutions Nationwide USA
- Phone: 1-800-500-7092
- Web: www.gatewayfinancialsolutions.com
- Category: Car Financing
Gateway Financial Solutions Due to me having laryngitis I couldn't talk so they kept calling me numerous times and my mother too says she needs to call she had an appointment but when I called it said that I needed to make a payment so when I did call the representative Saginaw, Mi Nationwide
*Consumer Comment: I See What We're Dealing With Here!
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said her name was Patty and I told her my name and then she going to say and the snotty attitude but he didn't make the payment I told her that I haven't received my money yet and she said well when you supposed to get it then she ask me personal questions like are you in housing how much is your rent it does your husband work and I said no he lost his job when will he be looking for another one I didn't feel comfortable after I was talking to her but I meant I was wrong it unprofessional because when she was having a attitude I got one right back but the whole conversation was giving me life advice I didn't call for that I called to tell her why I couldn't make a payment on my 2007 Chrysler PT Cruiser I was just uncomfortable. Asking me personal questions I feel as a person from Gateway Financial Solutions you shoulda never been asking personal questions in the first place that has nothing to do as to why I called clay we're here to help but I feel like they are no help at all I always say payments on time but for the month of February I just said do it
Received numerous calls for Gateway Financial Solutions but couldn't talk if I had laryngitis of the voice but when I didn't return my phone call the representative stated her name was Patty then she said and that a snotty attitude why you didn't make a payment and I got mad and don't give me where I had an attitude back to and I told her I didn't have money she said why not and I explained to her what was going on she asking me personal questions like do I leave the house because my husband work for a living and I said he lost his job she said if he looking for one now I mean tell me I know you pull all the weight in a load in your home I feel like that was an inappropriate conversation and I just don't feel right talking to no representative from that office I talk to the manager for now when I was having trouble with my account setup I called multiple times and talk to different representative and they kept giving me the run-around so I feel like they are not are professional but claim to be here to help they are no help at all don't even give you a Grace. For a way you can make a payment but you can control with your money comes but they want you to
This report was posted on Ripoff Report on 02/05/2017 07:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-financial-solutions/nationwide/gateway-financial-solutions-due-to-me-having-laryngitis-i-couldnt-talk-so-they-kept-call-1354240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
I See What We're Dealing With Here!
AUTHOR: Jim - (USA)
SUBMITTED: Monday, February 06, 2017
One continuous run-on sentence. No punctuation, no sentence structure, nothing. Bottom line, pay your bills on time and you will never, ever need to deal with bill collectors. You signed a contract to pay on time. That contract does not say paying on time is optional. Get yourself back into second grade so you can learn what you very obviously do not know about writing otherwise illiteracy will be your way of life!
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