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Report: #177854

Complaint Review: GC Services - Knoxville Tennessee

  • Submitted:
  • Updated:
  • Reported By: West Lawn Pennsylvania
  • GC Services 4454 N. Broadway Knoxville, Tennessee U.S.A.

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GC service started harrasing me with phone calls about a defaulted student loan (which i was unaware of since all my student loans are consolated and on deferment this whole time). I didn't get the information i needed to figure out what loan they were talking about till the 7th harrassing, rude, hotile call. Once i realized i did indeed owe this minor amount due to having to leave school mid semester due to having a baby. I accepted to resposibilty for the amount but in my attempt to pay small amounts until i got my tax return (in which i planned to use to pay off total bill in Feb)i made the arrangements to pay 45 a month till Feb. Now - i originally set it up to be a direct withdrawl from my account - since they insisted i mail priority which costs me more. They preceded to debit my account on unauthorized dates and more than once a month. In Aug they debited my account every week which caused my account to be overdrawn and myself left with all the bank charges and vairous other vendor charges. They also continued to call my home as if no arrangements had been made. I went over this with many different people at GC services and received the same hostile, rude treatment even though i made arrangements. It didn't really stop until i said to them i am going to cease my payment arrangements with them for the harrassment and i gave them a lawyer to contact to resolve the case. Of course i had no lawyer (could afford one) at the time - but the calls did decrease.

Now at the time Feb came around and i called them to settle the debt in full - I HAD TO CALL 3 TIMES TO PAY IN FULL! Each time i was told they would fax the info over to me and they did not. Finally when i got it 2 weeks later - they had charge me interst since the first request till the final response. You can imagine where i told them to stuff that interest. I recommend to anyone encountering this company that you demand everything in writting and NEVER allow them access to your account. The fact the Department of Education has chosen this company to do its dirty work - is a bad move on there part and i feel should also be held accountable for the for all the above.

Laura
West Lawn, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 02/24/2006 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gc-services/knoxville-tennessee-37917/gc-services-harassment-illegal-account-withdrawls-hostile-uncoroporative-ripoff-knoxvil-177854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Suggestion

good info

AUTHOR: Youwantedtoknow - (U.S.A.)

POSTED: Wednesday, August 22, 2007
just so you know, when you tie a collection agencies hands by only communicating in writing, expect only a letter that says to remit the full balance of whatever you owe. They are not going to offer a payment arrangement to someone who has the ability to pay the full balance of what they owe...why would they? So, you can take the advise to request only written communication, but I would not expect too much cooperation with regard to a payment arrangement...they are NOT REQUIRED to offer you one, remember, your contract you signed with your original creditor states if you fail to pay them back your balance is due in full. If you have a contract from a creditor that says if you default them they will still offer you a payment arrangement, let me know who the creditor is. Don't be afraid to talk to people, they aren't going to come through the phone & hurt you
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#3 Consumer Comment

GC Services and Student Loan

AUTHOR: Dan - (U.S.A.)

POSTED: Thursday, August 16, 2007
FYI:

This is from the irs.gov web site.
Your tax refund (state & federal) can be seized to satisfy any state or federal debt including child support.

This is from the ed.gov web site:
Your defaulted loan can be assigned to a private debt collection agency. The Dept of Education has contracted with GC Services (among several others) to collect your debt. As others have suggested on this web site, tell the collector you will only respond to written requests. Others tell you not to give out bank account information or credit card numbers. Pay only with Cashiers Checks or Money Orders. Save the receipts. Keep your bank information private! There is absolutely no reason to place a high priority on a payment. Even the USPS 'snail mail' is efficient enough for bill payments.

Close all your bank accounts and open new accounts at another bank. You don't want to chance that your existing bank will link your old account with your new account. They can do that in case you have an outstanding check on the old account.

Try to find out why the loan wasn't paid. Maybe the amount was so small it was overlooked?
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#2 Consumer Suggestion

false info

AUTHOR: Youwantedtoknow - (U.S.A.)

POSTED: Thursday, August 16, 2007
student loans are not sold by our government, GC Services is sub-contracted by the government to collect the debts. as far as taxes being offset, that is done by the irs, but just becuase you owe a student loan, doesn't mean you are certified to have your taxes offset.
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#1 Consumer Suggestion

NEVER, EVER DEAL WITH A JUNK DEBT BUYER

AUTHOR: Sherri - (U.S.A.)

POSTED: Friday, February 24, 2006
First of all, if it were a legitimate student loan default, the IRS would do a capture of any income tax refund you have coming until the balance is paid off. You have no legal or moral obligation to ever give a junk debt buyer ANYTHING. They buy information..you have no contractual obligation to them to pay them one thin dime. If you do owe a debt, settle it with the original creditor only. Paying a collection agency/junk debt buyer will hurt your credit far more than it will help.

The main problem is that junk debt buyers are professional liars and will promise you the sun, moon and stars in order to separate you from your money. Dealing with them can hurt your credit even more, as you "reaffirm" a debt that may not even exist, starting the credit reporting and the Statute of Limitations clocks all over again.

CHANGE YOUR BANK ACCOUNT NUMBER IMMEDIATELY..they will go out of their way to clean you out. I would also contact the Department of Education to settle this directly, if it even exists. You also need to send a "cease and desist" letter to this JDB, telling them that you will deal with the original creditor and that they are not to contact you further, except by US Mail, to tell you what further actions they plan to take or to notify you that collection efforts are being terminated. There is a really good one on budhibbs.com that you can use.

Good luck, and please change your bank account number, or you may get a very unpleasant surprise.
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