Report: #1474785

Complaint Review: Gear Date - City of Industry California

  • Submitted:
  • Updated:
  • Reported By: Amber — Pelkie MI United States
  • Gear Date 16046 Kaplan City of Industry, California United States

Gear Date geardate.com Bait & switch product & refuse returns City of Industry California

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Bought a windshield wiper cutter at $10.  They actually showed the item, an video of item being used to cut the windshield wiper blade & a 100% guarantee if not happy. 

When I did recieve the item from China post, it was not a cutter but a small file for the blade.

I immediately wrote them & told them of their bait & switch & I want the correct item sent to me.  They said they send out what ever they had on hand & it was correct.  After going around & around with customer service, I asked to return product for a full refund.  They are refusing even that!  Said they can't guarantee that it will be recieved as return so they can't offer refund.  And I have written them at least 10 times going back & forth.

This report was posted on Ripoff Report on 03/06/2019 06:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gear-date/city-of-industry-california-91744/gear-date-geardatecom-bait-switch-product-refuse-returns-city-of-industry-california-1474785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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