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Report: #709741

Complaint Review: Generac Power Systems, Inc. - Whitewater Wisconsin

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  • Reported By: Dennis — Schuylkill Haven Pennsylvania United States of America
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  • Generac Power Systems, Inc. P.O. Box 297 Whitewater, Wisconsin United States of America

Generac Power Systems, Inc. Generac generator has not been working for the past 2 months Whitewater, Wisconsin

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In 2007 I purchased a Generac generator from Home Depot.  Except for the 5-10 minute weekly test it was only used once or twice in a power outage.  It has stopped working twice and according to the repairman and Generac the same part needed to be replaced at the cost of $500 plus $400 each time.  It took a month for the first part to arrive and be installed.  That part is obviously defective because the generator is still not operating.  We had been waiting for 2-3 weeks for the second replacement part to arrive.  Finally the part arrived, the repairman installed it again and the generator still is not working.  Now Generac and the repairman claim that another part must be replaced.  They claim that this is what is causing the first part to fail.  It is a wait and see game and it is very frustrating.

This report was posted on Ripoff Report on 03/24/2011 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/generac-power-systems-inc/whitewater-wisconsin-53190/generac-power-systems-inc-generac-generator-has-not-been-working-for-the-past-2-months-709741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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