Report: #1385709

Complaint Review: Glamor Trends

  • Submitted: Sat, July 15, 2017
  • Updated: Sat, July 15, 2017
  • Reported By: Jeff Williams — Sumrall Mississippi USA
  • Glamor Trends
    27 West Anapuma St. Ste.#398
    Santa Barbara, California

Glamor Trends Was in FB and ad popped up for Mens Watch pay shipping $6.99. Debited from my checking acct on 6/29/17. Watch plus sunglasses came to home . Was charged $99.98 more thru debut card in 7/13/17. Santa Barbara California

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 Surfing FB and came across an ad for Men's Watch. Clicked on the ad. Stated I could receive a Mens Watch by just paying the shipping of $6.99. Was charged that amount on 6/29/2017. Wife called 844-846-3588 and spoke to customer service and was told I had ordered sunglasses. Watch was delivered to my home and included in box was sunglasses. On 6/13/17, my checking acct was billed $99.98 and was told that was the price for the watch. Called 844-846-3588 @ 8:30 CST and Customer Service rang and then I was disconnected without anybody answering. Called the number listed on packing slip, was put on hold for 10 minutes when Customer Service Representative, John, answered . Gave him information he requested (Zip Code, Name, and Address). Told him we wanted a refund as we were not satisfied with Watch. Requested a refund of $99.98, at which time I was told that they do not issue refunds. He would be glad to put me up in the next level of membership. We would be charged $99.98 monthly for jewelry and/or other merchandise. Told him again to cancel our membership.

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