Report: #1340627

Complaint Review: Global Quality Limo

  • Submitted: Wed, November 30, 2016
  • Updated: Wed, November 30, 2016
  • Reported By: Jace — San Francisco California USA
  • Global Quality Limo
    165 20th Street
    Brooklyn, New York

Global Quality Limo / Angel Miles / Global Quality Transportation Thieves / Liars / Selfish / Unreasonable Brooklyn New York

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Global Quality sub contracted (Angel Miles) for a trip to Florida 18+ hour drive. See below some of the issues we faced for such a long trip with 25 children /10 adults 2 of which are handicap people:

  1. A non working bathroom / unable to flush / cracked & stained toilet seat
  2. Used Sanitary pads as we boarded the bus
  3. The bus reeked of urine 
  4. A non working heat system
  5. Over 10 broken seats - unable to sit upright
  6. 3 of 5 non Working TV's
  7. The doors of the storage section outside the bus got jammed and was forced open to retrieve our belongings
  8. 2 of our parents had to sit in the small stair well with string to hold the door shut as he drove on the highway

When trying to communicate to this company about these issues we were having, they were unable to send us another bus. In fact they were unable to do anything. 

We were stranded at one point because the driver had to pick up the another driver at Orlando airport which was over 90 minutes from our pick up location. Our pick up time was 9:30pm - 10pm, this bus did not show up until 2am

I had kids sleeping on the floor, 2 handicap people just left sitting on a cold floor. 

The bus they issued us was from Angel Miles: 

ALI Coach Services

USDOT# 1893187 / ICC # 681347

If you do not want to experience a nightmare DO NOT use this company.

Their website states: "The Pinnacle of Trust" - "Superior Luxury Services"   That’s exactly what you won’t get!



This report was posted on Ripoff Report on 11/30/2016 09:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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