Complaint Review: Global Tel Link - Nationwide
- Global Tel Link Nationwide USA
- Phone: 800-483-8314
- Web: Globaltel.com
- Category: Telephone Companies
Global Tel Link Nationwide
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I made a transaction earlier today in hopes to speak to my loved one of $25 with a loading fee added to that transaction. Upon SEVERAL attempts of the inmate trying to place a call it would NOT work/connect the call. So being very flustered and confused because I was given this companies contact info by the facility my loved one is housed.I called customer service to try and resolve this issue I was told several times by a rep "sorry" and pause. At that point I requested my funds to be returned so that I may find if another company and was told that "I WOULD BE CHARGED A $5 REFUND FEE AND WOULD SEE MY FUNDS IN MY ACCOUNT WITHIN 30 BUSINESS DAYS" WTF ??? so I paid a transaction fee to receive services that I NEVER received and you are gonna charge me an additional $5 on top of the other fees AND I HAVE TO WAIT 30 DAYS TO GET IT ?? what kind of f**kery is this ? Charge me $5 for immediately refunding my fees I feel so d**n robbed this is HORRIBLE SERVICE!! AND ON TOP OF ALL OF IT THEY DONT HAVE A COMPANY ADDRESS WTF AGAIN? AND GUESS WHAT THE REP SAID UPON ME RUNNING THIS BACK TO HIM?? "SORRY" WOWWWW DO NOT I REPEAT DO NOT USE THIS COMPANY WHAT SO EVER THIS IS NOT A REPUTABLE COMPANY
This report was posted on Ripoff Report on 01/24/2016 01:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/global-tel-link/nationwide/global-tel-link-nationwide-1281988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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