Complaint Review: GMR Transcription - Tustin California
GMR Transcription Bad Hiring Practices, Possible Willful Deception Tustin, California
*Consumer Comment: I agree with this complaint
*UPDATE Employee: We take pride in providing excellent transcription and enjoy building strong relationships with our clients and transcriptionists.
GMR has chosen not to hire me, and the reasons they provide are simply not true. They claim that my practice transcription was unacceptable, stating that I "misheard words" and did not use their template. Indeed, I did use their template, carefully following each instruction included with their template and accompanying style guide. As for "misheard words", I would be interested to know what they are.
You see, although the quality of their practice audio was quite poor, in the course of researching names contained therein (standard practice for a professional transcriptionist), I was delighted to find online a video of the conference from which apparently GMR extracted the audio file they then provided to me. The audio portion of the video was crystal clear. After several careful reviews of this online version of the audio along with an additional several careful reviews of GMR's, I am convinced that the transcription sample I returned to them contained exactly zero mistakes.
In addition, upon hearing the website version of this audio, I became convinced that GMR recorded their version externally from the website, adding noise and distortions externally, as could anyone with an internet connection and external recorder. I found this rather discomforting when contrasted with my extensive prior experience providing transcription for other, established, reputable companies. Companies for whom I have worked and still work always have a legitimate practice file, recorded in the field and provided by a client with the client's permission. As the recording provided by GMR does not sound to be original, I wonder whether the institution from which this audio was extracted is even GMR's client at all. My guess is no.
I do not know the real reason why GMR failed to hire me, but I am glad they did. I wish to avoid contact with an unscrupulous or at least unreliable business. GMR provided blatantly false information to justify their decision. I do not know if this was simply a careless error or willful deception, but it is unnecessary and unacceptable in any case. Better that they had provided no justification rather than false justification, or even to not have contacted me at all.
I most certainly will not reapply to GMR in 90 days or at any time in the future. I do not want to work for them under any circumstances, nor would I hire them to provide any services. GMR not only insulted my professionalism, they also wasted my time. Don't let them waste yours.
This report was posted on Ripoff Report on 08/12/2011 03:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gmr-transcription/tustin-california-92780/gmr-transcription-bad-hiring-practices-possible-willful-deception-tustin-california-764436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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