GNS Inc Free Trial With Hidden Entrapments Arvada Colorado

Dew,
We do not carry a product called Cologenix and cannot address your concerns in regard to that product which is offered by a different company. However, we do carry a product called Acai Berry Edge. The offer you ordered from was advertised as a free 21 day trial offer. You pay only the shipping and handling up front and if unsatisfied with the product you can return it within the 21 day trial period and not be billed a thing. If you keep the products past the 21 day trial period you are billed $79.90. Also included with this offer is an autoship program which begins 45 days after the date your order is placed. Every 45 days another shipment is sent out for a discounted price of $69.90 and with free shipping. Many of our customers are satisfied with our product and find this service to be a benefit to themthey save $10 off of future orders and their supply is automatically replenished so they would not have to call us to reorder. This service can be cancelled or postponed at anytime should you desire to do so.

Anytime a customer calls to cancel their autoship we cancel the autoship immediately there is no processing time. Additionally, we provide a cancellation number to our customers as confirmation of cancellation. If an autoship order had already processed prior to the request being made we would be unable to cancel the order that was already sent. We provide sufficient time for our customers to try their initial trial shipment and if unsatisfied have enough time to contact us to cancel prior to any additional orders being sent out. We want to sincerely apologize for the hold time you experienced when you attempted to contact us, we have since resolved this issue and can easily be contacted either through our customer service number or by email. Please feel free to contact customer service with any questions or concerns at 1-800-595-4670.

Thank you,
Supervisor