Complaint Review: GNS - Slimbody - Arvada Colorado
- GNS - Slimbody 6452 Fig Street Suite A Arvada, Colorado U.S.A.
- Phone: 303-456-5591
- Web:
- Category: Weightloss Programs
GNS - Slimbody Deceptive credit card charges. $4.95 was suppose to be the charge. My CC tells me it is $80.00 total!! Arvada Colorado
*UPDATE Employee: Company Response
I seen the ad for this product at $4.95 for shipping only! Well after calling them and stating clearly I had no need for this product they said fine no problem.
I come home today and find a new package from them. I also see new charges for $39.95 for the new shipment.
Well after calling them and entering a request for a refund. They now tell me that it is too bad no refunds allowed. It clearly states $4.95 shipping only. Speaking with a supervisor is useless as they are schooled to ignore any plea for help avoid this company fully!
Rich
Lindenhurst, New York
U.S.A.
This report was posted on Ripoff Report on 01/22/2009 01:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-slimbody/arvada-colorado-80004/gns-slimbody-deceptive-credit-card-charges-495-was-suppose-to-be-the-charge-my-cc-te-414911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Company Response
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Tuesday, June 23, 2009
It appears that you may have contacted our company to cancel the autoship program after your first autoship order had already processed. Once autoship orders have processed they become eligible for an exchange credit of 150% of the product value towards any of our other supplements. Our trial offers come with autoships which can be cancelled at anytime by contacting customer service. We remind our customers of the exact date when autoships are scheduled to be processed on their order confirmation page, order confirmation email, and order invoice. We apologize if there was any misunderstanding of this offer.
thank you,
Supervisor
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