Complaint Review: Go Smart Moblie - Internet
- Go Smart Moblie Internet USA
- Phone: 1 877-582-7788
- Web: https://www.gosmartmobile.com
- Category: Cellular Phone Companies
Go Smart Moblie First they sent me a chip thats to big to fit my phone.When i called for refund they told me i will have to paid to ship it back to them 9700 NW 112th Avenue Miami, Florida Internet
*UPDATE Employee: Go Smart Moblie First they sent me a chip thats to big to fit my phone.When i called for refund they told me i will have to paid to ship it back to them 9700 NW 112th Avenue Miami, Florida Internet
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I bought the gosmart chip online in August of this year. When i got the chip i seen that it was to big to fit my phone the first time i called and asked for a refund they told me that they where going to ship another box to me so i can ship it back for free because i told them that i shouldnt have to pay to send yall back the product especially when i wasnt happy with it in the first place. The representative told me to be expecting a return box n then once i sent the product back they would refund my money. This happen early September and i still haven't received anything from them. I called them today and spoke to a supervisor and he told me the complete opposite of what they told me the first time he's basically telling me that i have to pay to have the product ship back to them but i feel as if it wasn't my mistake it was theirs they need to pay for the mistake so they're keeping my money unless i pay to have it shipped back to them meaning the shipping fee which i would not have to pay if the product was up to par
This report was posted on Ripoff Report on 10/15/2017 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/go-smart-moblie/internet/go-smart-moblie-first-they-sent-me-a-chip-thats-to-big-to-fit-my-phonewhen-i-called-for-1406382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Go Smart Moblie First they sent me a chip thats to big to fit my phone.When i called for refund they told me i will have to paid to ship it back to them 9700 NW 112th Avenue Miami, Florida Internet
AUTHOR: TF01 - (USA)
SUBMITTED: Wednesday, October 18, 2017
Hi Akira,
I am working with Go Smart Mobile and I have read your post in this blog. I know how this has been very frustrating. Please allow us to help you with your concerns. You can contact us via chat at bit.ly/2gQCmUz for further assistance. We are looking forward to hear from you very soon. Thank you.
Edzel
Go Smart Mobile
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